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Terms of Service

Last updated: 2026-05-05

These Terms of Service ("Terms") govern your access to and use of LotClips ("the Service"). By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

LotClips is a software service that takes uploaded vehicle walkaround clips or photos, vehicle metadata, and dealership branding, and renders short vertical videos suitable for social media. The Service is operated by an independent owner ("we", "us", "our"). You can reach us at lotclipssupport@gmail.com.

2. Account & Eligibility

You must be at least 18 years old to use the Service. The Service is intended for use by car dealerships and other automotive sellers in the course of business. You are responsible for maintaining the security of your account credentials, including your sign-in email. You are responsible for all activity that occurs under your account.

3. Acceptable Use

You agree not to:

  • Upload content that is illegal, infringing, defamatory, harassing, or otherwise unlawful;
  • Upload content depicting persons without their consent in a way that violates their rights;
  • Upload malware, viruses, or other harmful code;
  • Attempt to scrape, reverse-engineer, or interfere with the Service or its infrastructure;
  • Impersonate any person, dealership, or entity;
  • Resell, sublicense, or redistribute the Service without our written permission;
  • Use the Service to violate any law or third-party right.

We may terminate accounts that violate this section.

4. Your Content & License

You retain all ownership rights in the videos, photos, vehicle information, and dealership branding you upload ("Your Content"). You retain ownership of the rendered videos we produce for you.

You grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, process, transmit, transcode, and deliver Your Content solely to provide and operate the Service for you. This license ends when you delete the content or your account, except as needed to complete pending operations or comply with law.

You represent and warrant that you have all rights necessary to upload Your Content and to grant the license above.

5. Copyright & DMCA

We respect intellectual property rights. If you believe content on the Service infringes your copyright, send a notice to lotclipssupport@gmail.com that includes:

  • Your physical or electronic signature;
  • Identification of the copyrighted work claimed to be infringed;
  • Identification of the allegedly infringing material and its location on the Service;
  • Your contact information (address, phone, email);
  • A statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law;
  • A statement, under penalty of perjury, that the information in the notice is accurate and you are authorized to act on behalf of the copyright owner.

We may terminate the accounts of repeat infringers.

6. Billing

Subscription plans (Starter, Pro, Unlimited) renew automatically each billing period until canceled. Top-up credit packs are one-time purchases. All amounts are in U.S. dollars and processed by Stripe. By providing payment details, you authorize us, via Stripe, to charge the applicable amount.

Refunds are governed by our Refund Policy.

7. Suspension & Termination

We may suspend or terminate your account if you violate these Terms, fail to pay, or engage in fraud or abuse. You may cancel your subscription at any time from the Settings page; cancellation stops future renewals but does not refund the current billing period.

When your account is terminated, we will delete your data in accordance with the Privacy Policy.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OPERATION. We do not guarantee uptime, availability, or that rendered videos will meet your expectations. Render quality depends on the quality and content of your uploads.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (a) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (b) USD $100. WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL.

Some jurisdictions do not allow these limitations; in those jurisdictions our liability is limited to the maximum extent permitted by law.

10. Indemnification

You agree to defend and indemnify us against any third-party claim arising from (a) Your Content, (b) your use of the Service, or (c) your violation of these Terms or applicable law.

11. Changes to These Terms

We may update these Terms from time to time. If changes are material, we will notify you by email. Your continued use of the Service after the effective date of the updated Terms constitutes acceptance.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws principles. Any dispute arising from or related to these Terms or the Service will be resolved by binding individual arbitration administered under the rules of the American Arbitration Association. You and we waive any right to participate in a class action or class arbitration. If any portion of this section is held unenforceable, the remainder will remain in effect.

13. Contact

Questions about these Terms? Email lotclipssupport@gmail.com.